Natural language processing: state of the art, current trends and challenges SpringerLink Modern NLP requires lots of text — 16GB to 160GB depending on the algorithm in question (8–80 million pages of printed text) — written by many different writers, and in many different domains. These disparate texts then need to be gathered, cleaned and […]

Everything You Need to Know to Prevent Online Shopping Bots This means a better understanding of customer needs—and fewer questions to get customers where they need to be quickly. If your ticket queue is constantly clogged with simple requests, your operational costs will likely keep rising. Chatbots intercept most of these low-level tasks without involving […]

Revolutionizing Talent Acquisition: How Recruitment Chatbots Transform the Hiring Process and Boost Company Growth Yes, recruiting chatbots can be configured to assist with internal promotions and transfers. The ongoing march of chatbots into recruitment seems to have introduced interesting new tasks, risks, and dynamics, some of which can be regarded as unexpected consequences from the […]

Conversation Design Workflow: How to design your chatbot in 10 basic steps by Chiara Martino Voice Tech Podcast “The chatbots I’ve seen perform well are usually focused on one area of knowledge or questions – for example, filing taxes,” Phillips said. For example, the majority of chatbots offer support and troubleshoot frequently asked questions. But […]